Raise Tickets

Whether you use job tickets to manage customer work to be done or support issues to be resolved, there must be clarity about what needs to be done, by who, in what time frame and who needs to be informed. Omny is a highly flexible system that allows you to capture all the details needed and progress tickets on your terms.

Delegate and Track

With Omny the Job Ticketing system is fully integrated with the CRM. As a result it is easy for account teams and studio or support teams to track progress, collaborating to ensure that customers are delighted with the level of service. Tasks can be allocated and delegated as progress is made and feedback obtained within a clear workflow that you have defined.

Meet Deadlines

Reminders and alerts help you keep on top of all tasks; ensuring that nothing is missed and proactively chasing for information and feedback when required.

Increase productivity

Become the productive operator you would love to be. With Omny Link you can streamline and accelerate your processes, safely store and share information in the cloud, accessible wherever you, or any member of your team, need it. By removing paper-based job ticket systems, there’s no longer a need to chase for updates; progress is visible and you are alerted when you need to act.

Know what needs to be done, and get it done – faster, with less effort, all from one place.

Customers and Jobs working like clockwork...

Could our software be the ticket for you?

Call our team on (0)118 324 7700 and discover how we can help you improve the way in which you manage client work in your business.

The Overseer of Order

  • Usingmultiple systems to operate?
  • Drowningin tabs, docs, templates and paperwork?
  • Confusedas to where you are with each prospect or customer?

With Omny you can simplify by putting your entire work in one place. From first contact to emails, reminders to proposals, orders to ongoing work.


Affordable and Open Source

Connect Your Business

We can help you setup any of the following:

  • Leads & CRM
  • Workflows
  • Decision Management
  • Or any of the wide range of website, app, email, social, finance, reporting or bespoke softwares you choose!

From £100 per month


We're Open Source

We believe the best software is created in an environment of open innovation and accountability, so Omny Link is yours to test, trial or develop.

With our blessing! Just let us know how you get on.

open source crm workflow cloud software

Omny Link Blog

Better searching: tips on actually finding your leads and customers

Better searching: tips on actually finding your leads and customers

So you’ve recognized that having a single ‘source of truth’ for your whole team to...

Our mission: to eliminate spreadsheets

Our mission: to eliminate spreadsheets

For many businesses spreadsheets are an essential part of every working day. They make data analysi...

Business Optimisation: The Power of Real Time Business Data

Business Optimisation: The Power of Real Time Business Data

It is sometimes difficult to describe the full impact digital technologies could have on small and ...